Global Parcel Express

Opening hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Address

1161 St Clair Ave W, Toronto, ON M6E 1B2, Canada

Email: jerryleya@gmail.com
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What Customers Say

2.2
71 reviews
This place is gross and the person working is equally as gross. stood outside abs waited for 15mins because he showed up late. purolator needs to better vet their agents.
E Gava

E Gava

a month ago
Had to come here to pick up a package and had a very poor experience. Unkempt, everything looked like a mess, and it looks like he had old lunches in his minifridge that also sold drinks. Waited about 15 minutes because he had to follow somebody else around, to make sure he wasn't stealing anything before he left. Essentially has makeshift aisles using the packages of customers, and seemed to have some issues locating mine for some bit. The package was eventually located, it was one of the boxes that helped create his "aisles" in the store. Seeing as the order was quite expensive, had some serious concerns here. Please do better.
Henry Tran

Henry Tran

6 months ago
AVOID AT ALL COSTS. I'm sorry if you have to pick up your missed delivery at this location. This business should be removed as a vendor for any delivery companies currently using them. My package was sent here from Purolator unfortunately so I had no choice. I rushed to this office to pick up my package but prefaced it as I walked up to the desk that it was under my brother's name but I have valid ID that matches the address on the package and the contents belonged to me. Without looking at the slip, my ID, or the name on the card he quickly dismissed me and told me to come back with my brother's ID. Some back and forth conversation happened as he continued to make up rules for himself and speaking on behalf of Purolator. I told him what was in the box to prove it was mine and he said "oh since it's ___ then I definitely need the recipient to pick it up" (I uncovered this is also untrue when I was talking to Purolator). That's convenient that this rule existed as he was declining me my property. He'd ask me questions to just shut me down after. "Is the last name the same as the one on the package?" "Yes" "I can't give it to you." "Does the address on the ID match what's on the package?" "Yes" "I still can't give it to you." This person who was working was deliberately trying to make things difficult for no reason whatsoever. My phone was dead at the time so I couldn't pull up Purolator's terms and conditions so I did that when I got home. I went on Purolator's website, as instructed on the card that was left on my door and what the rules were if someone were to pick up a package on someone else's behalf. Purolator: "One piece of acceptable government-issued photo ID indicating residence at the address to which the item is addressed". I called the store again and asked why he refused to release my package to me if I was authorized to pick it up. To this, he responded that the document was OUT OF DATE. I clarified, this is a document that is CURRENTLY on Purolator's website. He didn't care. He insisted it was out of date and he had the "updated one". I asked where I could find this updated one and he told me to come into the store so he could print it out for me. Of course, I didn't waste my time driving down there. I contacted Purolator directly and asked them if this document was outdated and if there was a new one I'm missing somewhere. To nobody's surprise, it is in fact the most up-to-date document on THEIR website. Not only did this man purposely try to make things harder for me to pick up when it was evident that the package belonged to me, he also decided to lie to customers and speak on behalf of the clients he represents. I don't even have to mention the fact that this place is unkempt and has zero organization, honestly quite a disgusting place to have your belongings being held. See for yourself from the pictures posted from others. This is shady business behaviour and I would suggest avoiding this place at all cost if possible. I've never felt like an "authorized dealer" was going to steal my package before until now. I understand that the owner has previously called other reviewers "liars", so he'll likely do the same here. Instead of providing poor service and then trying to discredit what customers have to say about your business then you should maybe spend some time to improve it instead.
Peter Tran

Peter Tran

6 months ago
If you can avoid this place as a pick up point, avoid it at all costs. You might never see your package (even if it was delivered - as it happened to me). Purolator and other carriers should stop associating with this pick up point.
Julie Dagenais

Julie Dagenais

a month ago