Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
1325 St Clair Ave W, Toronto, ON M6E 1C2, Canada
What Customers Say
If I could give this place 0 stars, I would. Maria improperly filed taxes resulting in the loss of thousands. She said it was my fault because I didn't give her the documents, though I am convinced I did. Unfortunately, I gave her the originals, which I am convinced she missed and discarded after realizing her mistake. AVOID at all costs! Don't make my mistake, use a REAL Chartered Professional Accountant. Edit: Thank you for your reply, Ricardo. Your second contact number is missing a digit. Can you repost it. I made this posting on behalf of my parents who don’t speak English—a large part of your clientele, I’d imagine. They will be contacting you shortly to try and seek a resolution to the matter. Good day. EDIT #2: I have changed my review to 3 stars as my parents have just seen Ricardo and they told me he was very courteous and helpful in the matter. While the circumstances were unfortunate, Ricardo did what he could to rectify the situation and help my parents with their last tax return. Overall, they were satisfied with his assistance and have informed me that they will be returning this year to file their taxes. I will amend this review further based on their upcoming 2019 tax return experience.
4 years ago
Tourismo was my families go to travel agency. I’ve been trying to get my families tickets refunded since the beginning of lockdown (March 2020) due to covid. When we first called the agency we were told to wait a bit, so we did. When we called again they said they’d get back to us and then eventually said “if you had called us at the beginning of the lockdown we would have refunded you, but now only credit is being given”... We have been trying to get our money back since the beginning of the lockdown and I find this completely unfair and unprofessional. Covid numbers are going up and down. Travel is not our priority anytime soon!
2 years ago
I don't know how they are as travel agents but they're terrible accountants. This is the second year in a row that they screw up my family's taxes. I went to confront them with a letter I received from the CRA, and they were rude and arrogant! Do not come here.
a year ago
We have done some paper work for legal name change paid a fortune for them do it, and at the end the name was spelled incorrectly and incomplete government documents once I got home and verify everything, went back to tell them to corrected their mistake they asked me to pay again. Very unhappy process. When canadian government comes back and asked you to redo the paper work again as it is incomplete. I believe that they excell at booking travel plans.
6 years ago